5

Support and Maintenance

Aterise provides 2nd line support, DevOps and application maintenance

Predictive and corrective maintenance. Hot fixes. Infrastructure support. Cloud services support

BUG FIXING

We establish the clear process of reacting, prioritization, validation, and errors correction under tailored SLA and transparent reporting

MODIFICATIONS

Where possible, our engineers implement on-the-fly tweaks and modifications to the existing software functionality and configuration

FUNCTIONAL UPGRADES

Expand or diminish the existing functionality of the product on your request taking into consideration the architecture significance

PERFORMANCE ENHANCEMENT

We help you to make a detailed report on the upgrade necessity of an existing product if certain metrics & indicators are no longer satisfactory for the client’s business objectives

QUICK FACTS

Aterise is always committed to long-term collaboration

Let’s get started

Drop us a line to give your product a new lease of life.

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    Aterise GmbH
    Paul-Heyse-Str. 34
    80336 Munich Germany
    HRB: 271824
    Tax ID: DE349278501
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