Support and Maintenance

Aterise provides 2nd line support, DevOps and application maintenance

Predictive and corrective maintenance. Hot fixes. Infrastructure support. Cloud services support.

BUG FIXING

We establish the clear process of reacting, prioritization, validation and errors correction under tailored SLA and transparent reporting

MODIFICATIONS

Where possible, our engineers implement on-the-fly tweaks and modifications to the existing software functionality and congiguration

FUNCTIONAL UPGRADES

Expand or diminish the existing functionality of the product on your request taking into consideration the architecture significance.

PERFORMANCE ENHANCEMENT

y to make a detailed report on the upgrade necessity of an existing product if certain metrics & indicators are no longer satisfactory for the client’s business objectives.

QUICK FACTS

Aterise is always committed to long-term collaboration

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